Frequently Asked Questions
Everything you need to know about your TYR EU gear and orders.
What are the shipping costs and delivery times within the EU?
We offer standard and express shipping across the European Union. Standard delivery typically takes 3-5 business days, while express takes 1-2. Shipping costs are calculated at checkout based on your location and order weight.
What is your return policy for swimwear and equipment?
You can return unused items in their original packaging with tags attached within 30 days of purchase. Please note that for hygiene reasons, swimwear must have the protective liner intact.
How do I find the right size for TYR wetsuits and technical suits?
Each product page features a detailed size chart. We recommend taking accurate measurements of your chest, waist, and hips. If you are between sizes for a technical suit, we generally suggest sizing down for a competitive fit.
Do you offer a warranty on goggles and electronics?
Yes, all TYR products are covered by a limited one-year warranty against manufacturing defects. This does not cover normal wear and tear or damage caused by improper care.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and iDEAL to ensure a secure checkout process.
How should I care for my TYR performance gear?
To extend the life of your gear, rinse in cold, fresh water after every use and hang to dry out of direct sunlight. Avoid using detergents or chlorine-heavy cleaners on technical fabrics.